Privacy Policy

1. Data Controller

The data controller responsible for the processing of personal data is INTEGRA CONNECTS DOO BEOGRAD, located at Đure Jakšića 1, 11000 Belgrade (Stari Grad), Serbia. For any inquiries regarding data processing, please contact: privacy@integra.rs.

2. Purpose of Data Processing

• Ensuring proper functionality and security of the website
• Responding to user inquiries and providing information about products and services
• Managing user accounts in secure website areas
• Sending marketing communications (with user consent)

3. Categories of Data Processed

• Automatically collected data: IP address, browser type, access time
• Data provided via forms: name, surname, email, phone number

4. Legal Basis for Processing

• Contract performance or pre-contractual steps
• Compliance with legal obligations
• Legitimate interests (e.g., fraud prevention, site security)
• User consent for specific purposes (e.g., marketing)

5. Data Retention

• Website usage data: up to 24 hours
• User inquiries (if no contract is concluded): up to 24 months
• Marketing data (with consent): up to 48 months or until withdrawal of consent

6. Data Disclosure

• To service providers under confidentiality and security agreements
• To public authorities where required by law
• No data transfer outside the EEA without adequate protection level

7. Data Subject Rights

• Right of access
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object
• Right to withdraw consent at any time

To exercise your rights, contact: privacy@integra.rs

8. Updates to the Privacy Policy

We reserve the right to update this privacy policy at any time. Changes will be posted on this page with the date of the latest revision.